Clik here to view.
Decision Tree for Choosing the Perfect Vanity Number
Last month, we published an article titled, Want a Memorable Toll-Free Number? Ask a Neuroscientist. In it, we discussed the many advantages businesses enjoy when they use an easy-to-remember vanity...
View ArticleShould Your Business Adopt WebRTC? 5 Questions to Ask
Although still a relatively new technology, WebRTC (Web Real-Time Communication), an open-source project that allows for peer-to-peer (P2P) video and audio communication within Web browsers, is...
View ArticleClik here to view.
Survey: What Customers Really Think About Your Call Center Script
Customers generally don’t like having to deal with customer service on the phone. In fact, one emotion they increasingly experience as a result of those interactions is rage. But customer service...
View ArticleClik here to view.
4 Top Women of Telecom: How They Got Where They Are Today
According to the U.S. Department of Education, women now earn 60 percent of all college degrees. Business Insider reports that women make better leaders, and the advocacy group Women in Cable...
View ArticleClik here to view.
The Telecom Ecosystem: 2013 vs. 2008
It would be difficult to find an industry more impacted by the digital age than telecom. From the long, slow death of the analog phone system to the current battle over net neutrality, the telecom...
View ArticleClik here to view.
You Need to Offer Callback—Here Are 3 Ways to Get It
It’s no secret that customers dislike waiting on hold. In fact, surveys show that over 60 percent of consumers feel that even one minute of hold time is too much. And businesses dislike it, too—they...
View ArticleClik here to view.
Infographic: The Life and Death of the Analog Telephone
There’s a great deal of discussion in the world of telephony about the growing mobile phone market and the shrinking landline market. And it’s true that mobile and wireless is the direction in which...
View ArticleClik here to view.
Survey: Local Presence Dialing—Foot in the Door, or Door-Slammer?
Local presence dialing is the practice of making it seem as though a call is coming from a local area code, even when it isn’t. (Note that this differs from caller ID spoofing). It’s available through...
View ArticleClik here to view.
Our Favorite On-Premise IP-PBX Systems
Small businesses today face a bewildering amount of options for setting up a phone system. A private branch exchange (PBX) is a system that interfaces all of a business’s extensions in order to route...
View ArticleClik here to view.
Survey: What Do People Really Know About VoIP?
Voice over Internet Protocol (VoIP) is a technology approaching its twentieth birthday, but what do average consumers know about it in 2014? It may seem that what the average consumer knows and doesn’t...
View ArticleWant a Memorable Toll-Free Number? Ask a Neuroscientist
On your drive to work, you hear a radio advertisement for a mail-order company that delivers gift boxes of freshly baked cookies. Later in the day, you remember your niece has a birthday coming up....
View ArticleAT&T Wireless GoPhone Plans
AT&T is the dominant force in American telecommunications and the second largest cellphone service provider in the United States. As innovative as it is successful, AT&T was the first cellphone...
View ArticleCheap Cell Phone Plans – Something for Everyone
Choosing cheap cell phone plans to sound simple at first. But it may be a daunting task when you are shopping around. Finding some cellular plan according to your requirements is a complicated task....
View ArticleAT&T Wireless GoPhone Plans
AT&T is the dominant force in American telecommunications and the second largest cell phone service provider in the United States. As innovative as it is successful, AT&T was the first cell...
View ArticleCheap Cell Phone Plans – Something for Everyone
Choosing cheap cell phone plans to sound simple at first. But it may be a daunting task when you are shopping around. Finding some cellular plan according to your requirements is a complicated task....
View ArticleAT&T Wireless GoPhone Plans
AT&T is the dominant force in American telecommunications and the second largest cell phone service provider in the United States. As innovative as it is successful, AT&T was the first cell...
View Article
